In the modern workplace few outcomes can be achieved by one person, most of the work is co-delivered by a team (or more loosely a “set of persons”). This set of persons are interdependent of each other to create the outcome. And then there are the priorities, we want certain projects / outcomes to be… Continue reading Work planning in interdependent world
Communication upwards in IT is about effectively communicating emotion
The way I look at it, the key objective of communication upwards in the IT organization is to effectively communicate emotion. Remember the 7% (verbal) -38% (tonality) -55% (body language) communication rule. In email we have to use words to transmit the emotion. Imagine the typical situation where you were assigned to handle a specific… Continue reading Communication upwards in IT is about effectively communicating emotion